Terms and Conditions - Prestige Group

Your use of this website

You must only use this website for lawful purposes, and you must not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the website.

You may use, download and print content on the website solely for your own personal use or internal business purposes. Other than for your own personal use, you may not without our prior written consent:

copy, reproduce, use or otherwise deal with any content on the website;

modify, distribute or re-post any content on the website for any purpose;

reproduce, crawl, frame, link to or deep-link into this website on or from any other website;

use the content of the website for any commercial exploitation whatsoever.

If you are a corporate customer and would like to request permission to use photography or other content from our website for corporate use, please contact our Marketing Team on 01285 652522.

Password/account security

You are responsible for maintaining the confidentiality of your password and account and any activities that occur under your account. Prestige Group shall not be liable to any person for any loss or damage which may arise as a result of any failure by you to protect your password or account.

Ownership of rights

All rights, including copyright and other intellectual property rights, in and to this website are owned by or licensed to Prestige group.

If you acquire any copyright or other intellectual property rights in the website (whether by operation of law or otherwise), then you agree to assign those rights to us (including any rights you may have in user generated content that you submit through the website) on a worldwide basis absolutely to the fullest extent permitted by law. You will also unconditionally and irrevocably waive any and all moral rights you acquire in or to the website.

You further agree to execute all such documents and do all such acts and things as we may reasonably require in order to assign any such rights to us and to waive any moral rights you acquire in or to the Website.

Accuracy of content

To the extent permitted by applicable law, Prestige Group disclaims all content or information displayed in or on this website is accurate, complete, up-to-date and/or does not infringe the rights of any third party. The views expressed in user generated content are the opinions of those users and do not represent the views, opinions, beliefs or values of Prestige Group or any of its agents.

Damage to your computer or other device

Prestige Group uses reasonable efforts to ensure that this website is free from viruses and other malicious or harmful content. However, we cannot guarantee that your use of this website (including any content on it or any website accessible from it) will not cause damage to your computer or other device. It is your responsibility to ensure that you have the right equipment (including antivirus software) to use the website safely and to screen out anything that may damage or harm your computer or other device. Except where required by applicable law, Prestige Group shall not be liable to any person for any loss or damage they suffer as a result of viruses or other malicious or harmful content that they access from or via the website.

Links to other websites

We have placed links on this website to other websites we think you may want to visit. We do not vet these websites and do not have any control over their contents. Except where required by applicable law, Prestige Group cannot accept any liability in respect of the use of these websites.

Changes to these website terms

We reserve the right to change and update these website terms from time to time and recommend that you revisit this page regularly to keep informed of the current website terms that apply to your use of the website. By continuing to access, browse and use this website, you will be deemed to have agreed to any changes or updates to our website terms.

Cookies Policy

Introduction

At ADEY we want to make sure that the website we operate looks as good as possible but also is easy for you to use. To help us to do this, our website uses cookies.

Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs. Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can't access some aspects of our website, or that parts of the website don't function in the way that you might expect them to.

What are cookies?

A cookie is a small file of letters and numbers that we put on your computer if you agree. Cookies allow us to recognise that you have visited our website before and remember your preferences.

Cookies can help us to remember your website login so that you don't need to type it into the website every time you return, or to remember the goods that you have clicked to purchase on one page so that they are added to your basket.

Cookies also help us to collect information about the way you use our website which helps us to ensure any advertising that you see is relevant and useful to you.

How we use cookies

Our website uses 10 cookies. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.

Our cookies do not store information which could be used to identify you personally, such as your contact details.

We use the following cookies:

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website

Cookie name: Google Analytics
Purpose: Collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited. Google's privacy policy is available here.

Cookie name: ci_session
Purpose: Also called a transient cookie, a cookie that is erased when the user closes the web browser. The session cookie is stored in temporary memory and is not retained after the browser is closed. Session cookies do not collect information from the user's computer. They typically will store information in the form of a session identification that does not personally identify the user.

Cookie name: YouTube
Purpose: Features for sharing videos via YouTube, and remembering what videos you've seen.

Information on how to block cookies can be found here.

Privacy Policy

This privacy policy sets out how Prestige Group uses and protects any information that you give to Prestige. This data may be collected via any Prestige Group websites; or by phone or paper based means.

Prestige Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.

Prestige Group may change this policy from time to time.

This policy is effective from 1st March 2016.

What we collect

We may collect information such as the following:
Name, address
Contact information including phone and email address
Vehicle information including registration number
Demographic information such as postcode, preferences and interests
Product purchase and invoice information
Other information relevant to customer surveys and/or offers or loyalty schemes

What we do with the information we gather

We require this information to understand your needs, fulfil our duties, provide you with a better service, and in particular for the following reasons:
To fulfil the purpose for which they were supplied.
To fulfil any request made by you, as we see fit.
Internal record keeping.

We may use the information to improve our products and services.

We may contact you by email, mail or phone/SMS about new products or services, special offers or other information which we think you may find interesting, using the details which you have provided.

We may also contact you by email, mail or phone/SMS with information regarding the servicing or maintenance of products.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone/SMS or mail.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place sensible physical, electronic and managerial procedures to safeguard and secure the information we collect.

Data may also be supplied to Agents of Prestige Group who provide services for Prestige Group. Prestige Group will obtain assurances from its Agents that they will safeguard personal information in a manner consistent with this policy.

Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
Whenever you are asked to fill in a form, look for the box that you can tick to indicate how the data will be used
If you have previously agreed to us using your personal information for marketing purposes, you may change your mind at any time by writing to or emailing us using the details below.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We will not use your personal information to send you promotional information about third parties unless you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address below.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the address below, and we will promptly look into the matter.

Contact Details

For the purposes of the Data Protection Act 1998, the data controller is Sean Rastelli.

Prestige Accident Repair Centre Ltd

Registered in England No.6725500.

Registered office: 701 Stonehouse Park, Sperry Way, Stonehouse, Gloucestershire GL10 3UT

A PHP Error was encountered

Severity: Warning

Message: include(includes/footer.php): failed to open stream: No such file or directory

Filename: views/terms.php

Line Number: 165

Backtrace:

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/application/views/terms.php
Line: 165
Function: _error_handler

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/application/views/terms.php
Line: 165
Function: include

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/application/controllers/Terms.php
Line: 22
Function: view

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/index.php
Line: 292
Function: require_once

A PHP Error was encountered

Severity: Warning

Message: include(includes/footer.php): failed to open stream: No such file or directory

Filename: views/terms.php

Line Number: 165

Backtrace:

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/application/views/terms.php
Line: 165
Function: _error_handler

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/application/views/terms.php
Line: 165
Function: include

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/application/controllers/Terms.php
Line: 22
Function: view

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/index.php
Line: 292
Function: require_once

A PHP Error was encountered

Severity: Warning

Message: include(): Failed opening 'includes/footer.php' for inclusion (include_path='.:/usr/share/pear')

Filename: views/terms.php

Line Number: 165

Backtrace:

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/application/views/terms.php
Line: 165
Function: _error_handler

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/application/views/terms.php
Line: 165
Function: include

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/application/controllers/Terms.php
Line: 22
Function: view

File: /home/hp3-linc2-nfs2-z/070/404070/user/htdocs/index.php
Line: 292
Function: require_once